Privacy Policy

Operated by: TeamBalance Ltd

Last updated: 15 January 2026

TABLE OF CONTENTS

1. Who We Are
2. Information We Collect
3. District Visibility
4. How We Use Information
5. Service Providers
6. Security
7. Data Retention
8. Your Rights
9. Children
10. Changes
11. Contact

1. Who We Are

Local Loop is a community-based mobile application operated by TeamBalance Ltd. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

Information you provide:

• Phone number (for verification)
• Email address
• Name / display name
• District / local area
• Posts, comments, messages

Automatically collected:

• Device information
• IP address
• Usage data

3. District Visibility

Your content is visible only within your selected district. Users outside your district cannot see your posts.

4. How We Use Information

We use your data to: - Create and manage your account - Show local content - Improve and moderate the platform

We do not sell your personal data.

5. Service Providers

We use trusted services such as Twilio (verification), AWS (storage), and Firebase Analytics (usage tracking).

6. Security

We use verification codes and do not store passwords. Never share your verification code with anyone.

7. Data Retention

Your data is retained while your account is active. Deleted accounts are processed within 30–90 days.

8. Your Rights

You can request access, correction, or deletion of your data. Contact: support@localloop.co

9. Children

Local Loop is intended for users aged 18 and above.

10. Changes

We may update this policy. Changes will be notified in the app.

11. Contact

Email: support@localloop.co
Website: https://localloop.co